Pekar's Body Shop, Inc. | 2720 N. Richmond Rd. | Wharton, TX 77488 | (979) 532-5805

Consumer Information

When will my car be ready?

Repair Process Scheduling

1. Estimate Prepared

2. Owner Signs Repair Authorization

3. Insurance Negotiations Completed

4. Parts Ordered via Fax

5. Parts Received

6. Estimated Completion Date Given

7. Vehicle Scheduled for Repairs

8. Vehicle Disassembled & Reinspected

9. Supplement Report Written if Necessary

10. Supplement Approved

11. Additional Parts Ordered if Necessary

12. Customer Updated

13. Structural & Body Repairs

14. Vehicle Set up on Unibody Repair Equipment

15. New Panels Prepared & Installed

16. Priming, Sealing, & Corrosion Protection

17. All Work Inspected, Initial Tests Done, Ready for Paint Dpt.

18. Ready for Paint, Scheduled Completion Date Given

19. Pressure Washed & Chemically Clean

20. Vehicle Prepared, Primed, Blocked & Sealed

21. Taped, Bagged, Masked, Blown Off & Placed in Draft Spray Booth Oven

22. Vehicle Undergoes Multi-Step Refinishing Process Using Acrylic Urethane System

23. Reassembly, Wheel Alignment, Air Conditioning, Detailing, Final Inspection, & Test Drive

24. Customer Notified, Confirmed Delivery Date Given

Our commitment is to return your vehicle to you as quickly as possible and in pre-accident condition. This chart was designed to help keep you informed of the sequence and repair process of your vehicle. Should you have an additional question, please ask your Pekar’s service advisor. Thank you again for choosing Pekar’s Body Shop to repair your vehicle.


 

Warranty Information

THIS CERTIFICATE assures the repairs to which you and “Pekar’s Body shop, Inc.” have agreed on Repair Order No. 000000 have been completed.  We guarantee the work performed at “Pekar’s Body shop, Inc.” so long as said vehicle shall remain under the present ownership.  Items on the repair order, such as Sublet Work or Sublet Labor, are subject to the guarantee of those suppliers.  This warranty shall only apply if the defects occurred under normal driving conditions and not where any vehicle has been subjected to accidents, negligence, abuse or misuse.  Specifically excluded from this limited warranty is rust coming through the metal and scratches and gravel marks acquired from driving conditions.  This is a fragmented, four-part, Written Warranty and specific additional stipulations pertaining to each fragmented part are stated hereafter:

METALWORK:  “Pekar’s Body shop, Inc.” provides a One (1) Year Written Warranty against defective workmanship to include welding and the application of materials utilized in the making of collision repairs against cracking, flaking, pitting, or deterioration.  The Shop will, at its sole option, repair and repaint any metalwork warranted hereby.
PAINTING, STRIPES AND DECALS: “Pekar’s Body shop, Inc.” provides a One (1) Year Written Warranty on painting-related priming and painting work against solvent blistering, peeling, hazing, and excessive loss of pigmentation; and a Ninety (90) Day Written Warranty on the application and adhesion of decorative stripes and decals, excluding defects which are caused by extreme conditions.  Pekar’s will re-stripe or re-decal the specific section or sections of the vehicle warranted hereby.  Paint Warranty is valid only when paint is applied over original factory finishes that are free of defects.
MECHANICAL REPAIRS:  “Pekar’s Body shop, Inc.” provides a One (1) Year Written Warranty on all mechanical repairs pertaining directly to original collision damage, excluding suspension, air conditioning, or other electrical assemblies or components.  The Shop will, at its sole option, re-repair any mechanical assembly or component warranted hereby.
PARTS:  “Pekar’s Body shop, Inc.” guarantees that parts or materials used are of the first quality.  Those parts or materials are subject to the guarantee of that supplier.  We will assist you in handling any claim under the supplier’s guarantee.  We guarantee that used parts or other than original equipment manufactured parts were not used without authorization from you as noted on the Repair Order.

SPECIFICALLY EXCLUDED are incidental costs, such as towing fees, car rental charges, travel expenses, or assemblies and components which are not specifically covered by this WRITTEN WARRANTY, nor are consequential damages such as damage to other assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair included in this WRITTEN WARRANTY.

This WRITTEN WARRANTY shall not be varied, supplemented, qualified, or interpreted by any prior course of dealings.

This WRITTEN WARRANTY shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by the above named shop.  This warranty is not transferable.

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